Help & FAQs

Transparency is our priority. After the first free year, our service costs just $25 annually—the lowest, most reliable option available. We’re upfront about renewal fees and how our devices work, like the need for a SIM card in PoC talkies. Unlike others, we don’t mislead with “no subscription” claims only to charge later. Honesty and fairness define us.

We also offer a dual-mode device that includes a built-in ham radio, ensuring you can still communicate within a 3-5 miles radius even if the cellular network is down.

These devices ensure secure, encrypted communication with AES technology and 256-bit end-to-end encryption. Live audio is fully encrypted, unrecorded, and accessible only to your group, supporting private one-on-one or group interactions. IoT SIM cards from leading carriers provide total anonymity, unlinked to your identity or location. Included headsets further protect conversations from being overheard, offering unmatched privacy and security.

Yes, the range is truly NATIONWIDE—state to state, spanning thousands of miles through our advanced network. We are the only company offering this service without hidden fees and first year free, utilizing LTE and 4G networks from all major carriers in the USA with seamless cross-carrier redundancy. If one provider is down, our talkie will pick up the signal of the next. For even greater connectivity, we also offer a global coverage option.

First year's service is completely free—no gimmicks, no hidden fees! We’ve partnered with major data networks to give you total LTE and 4G coverage and the most reliable service out there. After that, it’s just $25 per device annually—way less than competitors who lure you in with “no fees” or “no contracts” but hit you with $50 to $240 a year after the first year. Don’t fall into that trap. If it sounds too good to be true, it probably is. We keep it real—no BS, just great service you can trust.

Phones are always listening, apps sell your data, and spam calls are nonstop. Narvik Radios keep it real with end-to-end encryption—only your group hears you, no eavesdropping or hacking.

Plus, they’re built for anything. Got 4G LTE? You’re connected globally, even if one carrier’s network is down. And if the whole system crashes—like in a disaster—Narvik’s 2-in-1 HAM radio mode kicks in for local, off-grid communication.

This isn’t just another gadget; it’s your lifeline for privacy, reliability, and staying connected when it really matters. Narvik Radios have your back, no matter what.

As long as there are LTE servcies on those boats/ferries, it will indeed work. Most major cruise lines now have LTE repeaters on board.

Yes, you can communicate with other users as long as they are under the same account. Each account can host up to 200 groups, which is more than enough for most needs. You can create private talk groups or have one-on-one conversations. We can also add users to your group or arrange one-on-one chats for you at any time. All communication is completely private and secure—only people you approve can interact with you. Additionally, all conversations are encrypted, ensuring your privacy.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).